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Workflow phases

Not yet checked on the product

This chapter was written from the product's source code and has not yet been checked by a person on a running Cogneris. If what you see on screen differs, the screen is right — please tell your Cogneris contact so the chapter can be corrected.

A workflow is a graph of phases. You add them from the Nodes palette of the workflow editor — select one, or drag it onto the canvas — and connect each output of a phase to the phase that comes next. How to create, lay out and publish a workflow is in Design and publish a workflow; this part of the manual has one page per phase.

Content statusFrom source; not observed (workflow-fe f88c5c1, workflow-be 6703373, 2026-10-22)

The palette​

Nodes lists the phases in this order. A phase the editor cannot add at that moment is shown disabled.

PhasePageOutputs
StartStartOne
CropCropOne
SplitSplit — no longer offered; new versions cannot be published with itOne
ClassificationClassificationNormal, Alternative
ExtractionExtractionOne
Zero ShotZero ShotOne
FacematchFacematchOne
Cross-checkCross-checkOne
Manual ReviewManual ReviewOne
ConditionalConditionalTrue, False
Generate documentGenerate documentOne
SignatureSignatureOne
Signature validationSignature validationOK, NOK
REST integrationREST integrationSuccess, Not found, Error
SendSendOne

Which output is taken​

Four phases choose one of their outputs once they have finished:

PhaseOutputsWhich one is taken
ClassificationNormal, AlternativeAlternative when a document is below the Classification Acceptance Threshold (80 if you never changed it) or was not classified; Normal otherwise. Only when Alternative is connected: without it, the run continues through Normal. See Classification.
ConditionalTrue, FalseThe answer to its question.
Signature validationOK, NOKIts verdict.
REST integrationSuccess, Not found, ErrorIts result.

For the last three, if the result cannot be read, none of their outputs is taken. Every other phase has a single output.

What changed. Before this version, Extraction and Manual Review also showed Normal and Alternative, and Classification never chose between its two: the phases connected to both outputs ran. Now:

  • A Classification with both outputs connected runs only one of them — the one its threshold names. This applies to processes started after the change, also on versions already published.
  • Extraction and Manual Review have one output. A version published before keeps running every link it has; a link that still leaves their Alternative output shows the badge Alternative not routed on the node, and a new version cannot be published until you connect that link to Normal.

To branch on anything else a phase found, connect it to a Conditional.

Phases that cannot run yet​

AI Executor and Send Message are no longer offered in the palette: the service has no step that runs them. A workflow that contains either cannot be published — the editor says “…” uses a phase that cannot run yet. Remove it before publishing. A draft that still has one opens with the notice This phase cannot run yet on the node and in its settings. A version published before this change still fails at that node with No executor registered for phase '…'. See AI Executor and Send Message.

Pre-configured​

When your company has connector presets, the palette shows them under Pre-configured. A preset is added as a REST integration phase with its settings filled in; its description appears as a tooltip. If the presets cannot be loaded, the group is not shown and the rest of the palette works as usual. The VIES check, for example, is a preset — see REST integration.

KYB​

KYB is no longer offered in the palette: the VIES check it performed is now a preset of the REST integration. A workflow that already has a KYB phase still opens it, with a notice that converts it. See KYB.

Names on the canvas​

A phase added to the canvas is named after the palette label. If you keep that default name, the editor shows it in the language you are using; a name you typed stays as you wrote it.


Last reviewed 2026-10-22 · Version 1.0.0 · Owner: product-documentation